Take a critical look at your business processes or have Solvware carry out a review. You will often have been working for years with certain systems that have been developed and created over time. Some processes are kept out of habit or convenience. Processes that could be done much more efficiently or effectively. Take your staff records or your stock management for instance. How smartly are these organised? What does your CRM system look like and how does a customer go about making his coveted purchase? What about complaint handling, the stream of internal email messages or the cumbersome way of collaborating on joint projects?

Smart automation results in more efficient processes, fewer things to worry about and increased profits.